Deleting your Strata account is immediate, permanent, and complete: your account and sign-in, your assessment history, every daily check-in and your streak, your lesson progress and reflections, your weekly goals, and your recorded wins are all erased from our systems. There is no recovery.
If you can't open the app — or simply prefer email — send a deletion request to brandon@learnstrata.com from the email address on your account. We complete these requests promptly and confirm by reply. No account is required to use this page or send that email.
If you have a paid membership: deleting your account does not cancel it. A subscription billed by Apple or Google can only be canceled by you, in the store's own settings — on iPhone: Settings → your name → Subscriptions; on Android: Play Store → your profile → Payments & subscriptions. A membership bought on our website is not canceled by deletion either: cancel it first at Profile → Manage membership or at link.com, or email us at brandon@learnstrata.com and we will cancel it for you.
Deleted: everything listed above.
Retained: if you purchased a membership, we keep a minimal billing record (your email, what you bought, and its status — never your card number) so we can stop charges and answer billing questions. The payment processor (Stripe, Apple, or Google) also keeps its own transaction records, as tax and accounting law requires.
brandon@learnstrata.com · See also our Privacy Policy.